Job Title: Assistant Manager – PMO
Department: Telecom O&M
Employment Type: Full-Time, Permanent
Role Category: PMO – Operations
Location: Hyderabad
Reporting To: Business Head
Key Responsibilities:
- Manage PMO activities, MIS, dashboards, and management reports for Telecom O&M.
- Track project performance, KPIs, SLAs, manpower, productivity, and operational targets.
- Coordinate with Operations, HR, Finance, and other stakeholders for smooth project execution.
- Monitor project costs, resource utilization, and operational performance.
- Prepare review presentations and performance reports for management.
- Maintain action trackers and ensure timely closure of pending issues.
- Analyze operational data and identify gaps and improvement opportunities.
- Support process improvement, cost optimization, and operational efficiency initiatives.
Skills Required:
- Good knowledge of Telecom O&M and PMO processes.
- Strong MIS and analytical skills.
- Advanced MS Excel and good PowerPoint skills.
- Knowledge of KPI, SLA, manpower, productivity, and cost tracking.
- Strong communication, coordination, and stakeholder management skills.
- Good problem-solving and presentation skills.
Educational Qualifications:
Graduate in any discipline.
MBA/PGDM in Operations or Project Management will be preferred.
Work Experience:
5–8 years of relevant experience in Telecom O&M, PMO, MIS, or Project Management.
Experience in telecom operations, field projects, reporting, KPI/SLA monitoring, and process improvement will be preferred.