Manager - Quality

Key Roles and Responsibilities – Quality Manager (LED Manufacturing)

• Develop, implement, and maintain the Quality Management System (QMS) to ensure compliance with company, customer, and regulatory requirements.
• Establish quality standards, inspection plans, and testing procedures for LED lighting products and components.
• Lead incoming, in-process, and final quality inspections to ensure product conformity and reliability.
• Monitor production quality metrics, analyze trends, and drive continuous improvement initiatives to reduce defects and improve yield.
• Conduct internal quality audits and ensure compliance with industry standards, customer specifications, and certification requirements.
• Investigate product quality issues, customer complaints, and non-conformances; perform root cause analysis and implement corrective and preventive actions (CAPA).
• Collaborate with Production, Engineering, R&D, and Supply Chain teams to improve product quality and manufacturing processes.
• Manage supplier quality performance, conduct supplier audits, and ensure incoming materials meet quality standards.
• Train, mentor, and develop quality and production personnel on quality control procedures, standards, and best practices.
• Oversee reliability, performance, and safety testing of LED products to ensure compliance with applicable regulations.
• Prepare and present quality reports, KPIs, and improvement plans to senior management.
• Drive customer satisfaction by ensuring timely resolution of quality concerns and maintaining high product standards.
• Lead continuous improvement projects utilizing quality tools such as Six Sigma, SPC, FMEA, 8D, and Lean Manufacturing methodologies.
• Ensure proper documentation, record keeping, and traceability of quality-related activities and product inspections.
• Promote a culture of quality excellence, accountability, and continuous improvement across the organization.

• Bachelor's degree in Engineering, Quality Management, Electronics Engineering, Electrical Engineering, Industrial Engineering, or a related field.
• Master's degree in Quality Management, Engineering, or Business Administration (MBA) is an added advantage.
• 8–10 years of experience in Quality Management, Quality Assurance, or Quality Control within a manufacturing environment.
• Minimum 3–5 years in a leadership or managerial role overseeing quality teams and systems.
• Preferred experience in LED lighting, electronics manufacturing, PCB assembly, drivers, or electrical products.
• Proven experience in implementing and maintaining Quality Management Systems (QMS) and quality improvement initiatives.
• Hands-on experience with quality tools such as Six Sigma, SPC, FMEA, CAPA, 8D, and Root Cause Analysis.
• Experience conducting internal and supplier quality audits and managing customer quality requirements.
• Demonstrated success in reducing defects, improving process capability, and enhancing customer satisfaction.

• Quality Management Systems (QMS) and ISO 9001 implementation
• LED lighting product quality standards and testing
• Electronics and manufacturing process knowledge
• Statistical Process Control (SPC)
• Failure Mode and Effects Analysis (FMEA)
• Corrective and Preventive Actions (CAPA)
• Root Cause Analysis (RCA), 8D, and 5 Why methodologies
• Process and product auditing
• Supplier Quality Management (SQM)
• Reliability and performance testing
• Quality inspection and testing techniques
• Lean Manufacturing and Six Sigma methodologies
• Regulatory and compliance management
• Data analysis and quality reporting