Job Summary:
The Front Office Executive will be the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming environment. This role involves managing the reception area, handling incoming calls, coordinating office activities, and providing administrative support to various departments.
Key Responsibilities:
Reception & Visitor Management
- Greet visitors and clients in a professional, friendly manner.
- Maintain a visitor log and issue visitor passes.
- Guide visitors to the appropriate meeting rooms or personnel.
Communication Management
- Answer, screen, and forward incoming calls promptly.
- Handle email correspondence and inquiries.
- Receive and distribute messages accurately.
Administrative Support
- Manage incoming and outgoing couriers, letters, and packages.
- Assist in scheduling meetings and conference room bookings.
- Maintain office supplies inventory and place orders when required.
Record Keeping
- Maintain updated employee contact lists and internal directories.
- Keep reception area tidy and presentable at all times.
Coordination & Assistance
- Support HR and Admin teams in organizing events, interviews, and onboarding activities.
- Coordinate with housekeeping and maintenance for office cleanliness and upkeep.
Skills & Competencies:
- Excellent communication and interpersonal skills.
- Pleasant and professional appearance.
- Proficiency in MS Office (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Attention to detail and problem-solving skills.
Qualifications & Experience:
Bachelor’s degree or diploma in any discipline.
1–3 years of experience in front office/reception or administrative roles.
Prior experience in a corporate environment is preferred.