Job Description: MIS Analyst / Executive
Department: Telecom
Location: Benguluru, Karnataka, India.
Job Summary: The MIS Analyst / Executive is responsible for collecting, analyzing, and interpreting data from various sources to generate accurate and insightful reports. This role plays a crucial part in providing management with the information needed for strategic decision-making, operational efficiency, and performance monitoring. The MIS Analyst will also contribute to maintaining data integrity and improving reporting processes.
Key Responsibilities:
- Data Collection & Compilation: Gather data from various internal systems (e.g., ERP, CRM, Sales platforms, Financial systems), databases, and external sources.
- Ensure the accuracy, completeness, and consistency of collected data.
- Transform raw data into a usable format for analysis and reporting.
- Report Generation & Analysis: Develop, prepare, and distribute daily, weekly, monthly, and ad-hoc MIS reports and dashboards as per business requirements.
- Analyze data to identify trends, patterns, anomalies, and key performance indicators (KPIs).
- Provide insights and commentary on report findings to assist management in understanding business performance.
- System & Database Management: Maintain and update existing databases and reporting tools.
- Assist in designing and implementing new data management systems or reporting frameworks.
- Ensure data security, integrity, and confidentiality.
- Process Improvement: Identify opportunities to automate and streamline reporting processes to enhance efficiency and reduce manual efforts.
- Recommend improvements to data collection methods, report formats, and analytical approaches.
- Collaboration & Support: Collaborate with various cross-functional teams (e.g., Sales, Marketing, Finance, Operations) to understand their reporting needs and deliver tailored solutions.
- Provide technical support and training to end-users on reporting tools and data interpretation.
- Respond to data-related queries from management and other departments.
- Documentation: Create and maintain comprehensive documentation for reports, data sources, and system processes.
Education: Any Graduation.
- Excellent written and verbal communication skills, with the ability to present complex data clearly and concisely to non-technical stakeholders.
- Proactive, self-motivated, and a quick learner.
- Ability to work both independently and collaboratively in a team environment.